I have been doing business with Fello now for a little over a year. They have been the best logistics team I've ever worked with. Furthermore, when problems do arise (which in the logistics industry they inevitably do) they do whatever it takes for the problems to be resolved quickly and efficiently! - Luke McGuire
McGuire Roofing Products
Fastbreak has been partnering with Fello since October of 2021. We have never been let down! Transportation can be a very tricky business and it helps to be partners with someone so reliable and trustworthy. I can honestly say they are family.
The customer service Fello provides is stellar. In today’s world of robotic customer service, Fello answers the phone and provides up to the moment details on our shipments. Fello usually answers shipping questions before one thinks to ask. Fello provides on time pickup and delivery which is amazing. Hands down I would and do recommend Fello to our customers. They make us look better just being associated with them.
As a small company with specialized freight needs, we were left in the dust with a lot of freight carriers/forwarders with many delivery issues and frustrated customers. The Fello team has transformed our shipping program by understanding our specific needs, responding quickly to issues and requests, and being extremely customer focused toward both us and our clients. It is wonderful to have a partner that works alongside us to help streamline our processes and grow our business!
We greatly appreciate the attention to detail and consistent communication we receive from the team at Fello. Transparency and reliability are both very important to our success and we can always count on Fello to always keeps us informed. Finding solutions for us efficiently is one of Fello’s best qualities as an organization and we feel confident when putting a complicated shipment in front of them. They get the job done right and go above and beyond to cater to our needs as a customer.
RKS Sales Group
As a start up, our needs are constantly shifting and finding logistics companies that will navigate that with us can be a challenge until now. Fello has been flexible and dependable and we appreciate the support they provide. Their team seeks to understand our business and anticipate what we may need as we grow. It is a comfort to trust they are thinking a step ahead and desire to see us succeed.
Fello Logistics is an exceptional transportation company that combines efficiency, professionalism, and affordability, while prioritizing customer satisfaction. They effortlessly coordinate every step of the process, providing a seamless and timely operation from pick-up to delivery. Over the past couple of years, Binderholz has had the privilege of building a valuable partnership with their team. We have been impressed with their competitive pricing, state-of-the-art tracking systems, and unparalleled accommodation & courtesy. If you are looking for trusted, reliable service, we highly recommend Fello Logistics!
From the first shipment Fello Logistics has been amazing. They are always available to answer any questions I may have. Their team always keeps track of our shipments and gets us whatever information we need. Our freight always arrives on time and we have never had to file a freight claim with Fello.