Video Interview: How We Earned a Client’s Trust by Nailing a Tough Challenge

February 21, 2025 Fello Insights, Problem-Solving Stories

By Fello Logistics 

At Fello, we love it when new clients trust us with all their shipping needs right from the start. But we get it – sometimes they want to test us first.

In a recent interview with Dan Calabrese, our vice president Dylan Campbell shared an incredible story about how we earned the trust of a shipper in a tough situation. This was our first time working with them, and the challenge was set at a busy port. How we handled this situation would determine the future of our partnership.

Watch the full video below to hear Dylan talk about how Fello’s grit and determination made all the difference and helped us turn a tough challenge into a victory.

 

Fello Logistics is known for integrity, reliability, industry-leading customer service and genuine care for it’s clients.  Learn more about our freight shipping services.

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