Delivering Success. Together.
Every item of freight needs a team to get it where it needs to go, and someone has to captain that team. At Fello, we are the problem-solvers that shippers are looking for, and we’re the trusted partners carriers want. We keep everyone informed throughout the process. We tell the truth about what to expect, and then we make sure it happens that way.
It all comes down to these core values:
Reliability
When someone assures you, “We’ve got this,” it should mean exactly that. No matter what it takes to deliver on that assurance. This is how Fello operates at all times. We know your freight has to make it to its destination, safe and on time, and we know you’re counting on us to captain that process right through to delivery – even if it requires a lot of us. This is where we shine. We’ll keep you informed. We’ll solve problems. We’ll be the most reliable partner and advocate you’ve ever had, because you deserve that.
Integrity
You have the right to expect that your 3PL will tell you what’s really happening in any given situation, not just what the 3PL wants you to hear. You also have a right to have your 3PL do what it says it will do. Whether we’re explaining the disposition of freight to a shipper client or working out arrangements with a carrier partner, we’re upfront and true to our word. That shouldn’t be extraordinary in any industry. It should be the norm. And when you deal with Fello, it is.
Genuine Care
Every company says they really care. Here’s why you know it’s sincere coming from us: We started this company because it bothered us that shippers didn’t get the service they deserved, and that carriers weren’t being treated by brokers as they should be. We know how important it is to find caring people to take care of your freight. And we prove it. We care about your success and well-being, and it’s an honor to have a role in bringing it about. That’s genuine care, Fello Logistics style.